The operating system for NDIS providers

Every part of your service, finally connected.

NDIS Ally links participants, staff, scheduling, claiming and compliance in one calm, capable platform — so your team spends less time on admin and more time on support.

Trusted by support teams across Australia
Today · Operations● LIVE
Everything, on one screen
Shift confirmedPhysio with Dan · 10:00am On track
CLAIM READY$8,240Exported to Xero
CARE SIGNAL1 openEscalated · tracked
Core supports · Priya Nair64% used
AI drafted a noteReady to review

One platform replacing your patchwork of tools

RosteringClaimingComplianceHR & ATSDocumentsReporting
The platform

Run the whole operation from one place

From the first referral to the final claim, every workflow a provider needs — designed to work together instead of fighting each other.

Scheduling & rostering

Build rosters in minutes, match the right worker to every shift, and fill gaps with smart broadcast cascades.

Care Signal

Incidents, near-misses and risks captured, escalated and tracked to resolution — nothing slips.

AI Assistant

Draft notes, summarise plans and surface what needs attention today — grounded in your live data.

Claiming & finance

NDIS bulk claims, invoicing, timesheets, payroll and a flexible support catalogue — accurate from shift to statement, with Xero built in.

People & HR

Participants, staff, referrals and a full recruitment pipeline — onboarding forms, interview calendar and HR documents in one thread.

Forms & documents

Build any form, collect e-signatures, and keep every document versioned and audit-ready.

Compliance

Worker screening, expiries, risk register and feedback — your audit trail keeps itself.

Insights & reports

Live budgets, utilisation and activity — the numbers that keep your service viable, in real time.

See all features →
Ask AI

Just ask — it's done

No menus to hunt through. Tell NDIS Ally what you need in plain English and it takes care of the rest.

Create a shift for Priya, Monday 9–1| Ask
Create a shift Cancel a shift Find an available worker Draft a progress note

Ask in your own words — Ally already knows your participants, staff, budgets and schedule.

Shift createdPriya · Mon 9:00–1:00pm · Amara assigned & notified
Shift cancelledTue sleepover removed · cascade offered to 3 workers
Worker found2 available Level 2 workers near Priya tomorrow
Built around you

We build the system to your business

Tell us how you run your service and we shape NDIS Ally to fit — your workflows, your branding, your own apps. Not a template you bend to; a platform that bends to you.

Your business

Configured to your services, roles, pricing and rules.

Your participants

Their plans, budgets and portal — all under your care.

Your system

Your brand, your domain, your way of working.

Your mobile app

Support-worker and participant apps in your brand.

Solutions

Built for the way your team actually works

Four pillars that carry the day-to-day of a modern support provider.

Participant management

A complete picture of every participant

Plans, budgets, goals, notes, documents and requests — one profile that keeps the whole team aligned and the participant at the centre.

  • Live plan budgets and utilisation
  • Goals, notes and progress in one thread
  • Participant requests and self-service
Priya Nair
Plan review in 21 days
Core supports
$8,240 of $12,900 used
Liam Novak
Plan review in 46 days
Core supports
$3,110 of $9,500 used
Staff management

Your workforce, organised and compliant

Availability, teams, leave, pay rates and screening in one place — so the right, qualified worker is always ready for the shift.

  • Availability, leave and teams
  • Screening & expiry tracking
  • Recruitment pipeline & onboarding
Team · roster
Amara Okafor
Support worker · Level 2
Cleared
Jesse Turner
Support worker · Level 3
Available
Sam Patel
Support worker · Level 1
Available
Mia Nguyen
Team leader · Level 4
Cleared
Scheduling & rostering

Fill every shift, effortlessly

Drag-and-drop rosters, recurring shifts, travel and sleepovers handled — and an automated cascade that offers open shifts until they're accepted.

  • Recurring shifts, travel & sleepovers
  • Smart shift-offer cascades
  • Clock-in/out and timesheets
Scheduler · this week
Mon · 9–13
Priya · Amara
Tue · 10–14
Dan · Jesse
Wed · Sleepover
Open shift
Thu · 8–12
Sam · Amara
Fri · 9–15
Priya · Sam
Sat · 8–14
Amara · Jesse
Sun · 10–16
Dan · Priya
Sun · Sleepover
Jesse
Documentation

Paperwork that stays audit-ready

Progress notes, service agreements, forms and e-signatures — versioned, searchable and mapped to the right participant and worker.

  • Form builder & e-signatures
  • Versioned, searchable documents
  • RFS builder for fast quoting
Service agreement
NDIS Service Agreement — Priya Nair
Made under the National Disability Insurance Scheme Act 2013, this agreement sets out the supports to be delivered, how and when they are provided, the agreed pricing, and the responsibilities of both the participant and the provider.
By signing electronically, I confirm I have read, understood and agree to the terms of this service agreement.
Signed electronically
Priya Nair
Signed
Explore solutions →
1Platform, not ten tools
90%Less time on claim admin
24/7Incident & on-call cover
100%Audit-ready records
Voices from the sector

Loved by teams who live in it every day

Coordinators, support workers and providers on what changed after NDIS Ally.

★★★★★

“We replaced four systems with NDIS Ally. Rostering, claiming and compliance finally talk to each other — and our coordinators got their week back.”

Operations ManagerCommunity support provider
★★★★★

“Claiming used to eat two days a fortnight. Now the pay run and the invoice export line up with Xero automatically — it’s a different pace.”

Finance LeadDisability services, VIC
★★★★★

“The cascade fills shifts before I’ve even finished my coffee. Support workers accept on their phone and everyone can see the roster.”

Rostering CoordinatorDisability support, QLD

Someone in your corner, at every step.

See how NDIS Ally brings your whole service together. Book a walkthrough tailored to your team.

Book a demo See pricing